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Privacy Policy

Last Updated: 15 October 2026

This Privacy Policy explains how Dashii Resources Limited ("Dashii", "we", "us") collects, uses, shares and protects your personal data when you use the Dashii website, web app and related services (the "Services"). It applies to everyone who uses Dashii: people and businesses who receive tips, and people who send them (Dashers), whether or not they have an account.

1. Who We Are

Dashii Resources Limited (RC 8991415), Orchid Road, Lekki, Lagos, is the data controller for the personal data described in this policy. We process personal data in line with the Nigeria Data Protection Act 2023 and the regulations made under it.

2. Information We Collect

Information you give us • Account details: your email address and your Dashii tag. • Profile details: your profile photo or business logo, bio, up to 4 social media links and, for Businesses, your business address. These appear on your public payment page. • Identity verification (Individuals): your BVN or NIN, and the name and details returned when we confirm it. To verify at a higher level, an image of your government-issued ID and a live photo or video of your face (liveness check). • Business verification: your business name, RC or BN number, the business's registration record, the details of the Director you select (including the contact used to send them a one-time code) and, to verify at a higher level, a recent utility bill. • Bank details: the bank account you add to receive payouts, including the account name and number. • Support messages: what you tell us when you contact support by email or WhatsApp.
Information collected when you send a tip • Your email address, which you enter so we can send your receipt and contact you about refunds. • The name on the bank account you pay from, as reported by the bank. • The amount, any note you add (up to 24 characters) and the time of the payment. • If you're signed in, your Dashii tag.
Transaction information Amounts, fees, payment method, status, timestamps, refunds, and the sender and receiver of each tip.
Referral information If you sign up through someone's referral link, we record who referred you.
Technical and usage information IP address, device type, browser, operating system, how you use the Services, log files, and cookies or similar technologies (see section 11).

3. How We Use Your Information and Our Lawful Basis

Purposes for using personal data and the lawful basis for each
PurposeLawful basis
Create and manage your account, payment link and QR codePerformance of our contract with you
Show your profile on your payment page so Dashers know who they are tippingPerformance of our contract with you
Process tips, pay them to your bank and handle refundsPerformance of our contract with you
Show a Dasher's tag or paying account name, and their note, to the person they tippedPerformance of our contract; our legitimate interest in showing who sent each tip
Verify your identity or business, set your tip limit and prevent fraudLegal obligation (anti-money laundering and know-your-customer rules); our legitimate interest in preventing fraud
Send one-time codes, receipts, security alerts and service emailsPerformance of our contract with you
Record referralsOur legitimate interest in running the referral programme
Provide customer supportPerformance of our contract; our legitimate interest in resolving issues
Send product updates and newslettersYour consent, which you can withdraw at any time
Improve the Services and keep them secureOur legitimate interest in running a safe and reliable service
Meet our legal and regulatory obligations, including keeping records and responding to authoritiesLegal obligation

4. Automated Decisions

Some decisions are made automatically: your tip limit is set by your verification level, your payment link goes live when your profile is complete (and, for a Business, when it is verified), and verification checks compare the details you give with official records. If you think an automated decision about you is wrong, contact us, and a person will review it.

5. How We Share Your Information

We do not sell your personal data.
With other users Your payment page is public. Anyone with your link or QR code can see your name or business name, tag, photo or logo, bio, social links and, for Businesses, your address. When you send a tip, the receiver sees your Dashii tag if you're signed in. If you're not signed in, they see the name on the bank account you paid from. They also see your note.
With service providers We share information with providers who help us run Dashii. They may use it only to provide their service to us and must protect it: • licensed partner banks and payment processors, to receive tips, pay them out and make refunds; • identity verification providers, including Prembly for the ID and liveness check; • cloud hosting, email, messaging and analytics providers.
With authorities When the law requires it, such as regulators, law enforcement or courts.
In a business transfer If Dashii is involved in a merger, acquisition or restructuring, your information may transfer to the new owner, who must protect it as this policy describes.

6. International Data Transfers

We store and process your personal data in Nigeria. If we ever need to transfer it outside Nigeria, we will do so only where the destination gives adequate protection under the Nigeria Data Protection Act, or where we have put appropriate safeguards in place, and we will update this policy first.

7. Data Security and Breaches

We protect your information with encryption in transit and at rest, secure sign-in with one-time codes, access controls and regular security reviews. No system is completely secure. If a data breach is likely to put your rights at risk, we will notify the Nigeria Data Protection Commission within 72 hours of becoming aware of it, and tell you without delay where the law requires.

8. Data Retention

How long we keep each kind of personal data
InformationHow long we keep it
Account and profile detailsWhile your account is open, then deleted or anonymised, except where a longer period below applies
Identity and business verification recordsAt least 5 years after your account closes, as required by anti-money laundering law
Transaction and refund recordsAt least 5 years after the transaction, as required by anti-money laundering law
Support messages2 years after the conversation ends
Marketing preferencesUntil you unsubscribe or close your account
Technical logsUp to 12 months

9. Your Rights

Under the Nigeria Data Protection Act you can ask to: • be told how we use your data and get a copy of it; • correct data that is wrong or incomplete; • delete your data, where we don't need to keep it by law; • restrict or object to how we use it, including for direct marketing; • receive your data in a common electronic format, or have it sent to another provider; • withdraw your consent at any time, without affecting what we did before; • have a person review a decision made only by automated means.
To make a request, email support@dashii.me with "Data protection request" in the subject. We will respond within 30 days. If you are not satisfied with our response, you can complain to the Nigeria Data Protection Commission (ndpc.gov.ng).

10. Marketing Emails

We send product updates and newsletters only if you have agreed to them. You can unsubscribe using the link in any newsletter. Service emails, such as codes, receipts and refund notices, are part of the Services and are always sent.

11. Cookies and Similar Technologies

We use cookies and similar technologies for three purposes: • Essential: to keep you signed in and the Services secure. These can't be turned off. • Preferences: to remember your settings. • Analytics: to understand how the Services are used so we can improve them. You can manage or delete cookies in your browser settings. Blocking essential cookies may stop parts of the Services from working.

12. Third-Party Links

Profiles may include links to other websites, such as social media pages. We are not responsible for how those websites handle your data.

13. Children

Dashii is not for anyone under 18. We do not knowingly collect personal data from children. If you believe a child has given us information, contact us, and we will delete it.

14. Changes to This Policy

We may update this policy. When we do, we will change the Last Updated date and, for significant changes, tell you by email or in the Services before the change takes effect.

15. Contact Us

Dashii Resources Limited Orchid Road, Lekki, Lagos Email: support@dashii.me (subject "Data protection request" for privacy matters) WhatsApp: +234 904 400 0101
Our Data Protection Officer is provided by our technology partner, which holds a Nigeria Data Protection Commission certificate. You can reach the Data Protection Officer at support@dashii.me with "Data protection request" in the subject.
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