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Privacy Policy
Last Updated: 15 October 2026
This Privacy Policy explains how Dashii Resources Limited ("Dashii", "we", "us") collects, uses, shares and protects your personal data when you use the Dashii website, web app and related services (the "Services"). It applies to everyone who uses Dashii: people and businesses who receive tips, and people who send them (Dashers), whether or not they have an account.
1. Who We Are
Dashii Resources Limited (RC 8991415), Orchid Road, Lekki, Lagos, is the data controller for the personal data described in this policy. We process personal data in line with the Nigeria Data Protection Act 2023 and the regulations made under it.
2. Information We Collect
Information you give us
• Account details: your email address and your Dashii tag.
• Profile details: your profile photo or business logo, bio, up to 4 social media links and, for Businesses, your business address. These appear on your public payment page.
• Identity verification (Individuals): your BVN or NIN, and the name and details returned when we confirm it. To verify at a higher level, an image of your government-issued ID and a live photo or video of your face (liveness check).
• Business verification: your business name, RC or BN number, the business's registration record, the details of the Director you select (including the contact used to send them a one-time code) and, to verify at a higher level, a recent utility bill.
• Bank details: the bank account you add to receive payouts, including the account name and number.
• Support messages: what you tell us when you contact support by email or WhatsApp.
Information collected when you send a tip
• Your email address, which you enter so we can send your receipt and contact you about refunds.
• The name on the bank account you pay from, as reported by the bank.
• The amount, any note you add (up to 24 characters) and the time of the payment.
• If you're signed in, your Dashii tag.
Transaction information
Amounts, fees, payment method, status, timestamps, refunds, and the sender and receiver of each tip.
Referral information
If you sign up through someone's referral link, we record who referred you.
Technical and usage information
IP address, device type, browser, operating system, how you use the Services, log files, and cookies or similar technologies (see section 11).
3. How We Use Your Information and Our Lawful Basis
| Purpose | Lawful basis |
|---|---|
| Create and manage your account, payment link and QR code | Performance of our contract with you |
| Show your profile on your payment page so Dashers know who they are tipping | Performance of our contract with you |
| Process tips, pay them to your bank and handle refunds | Performance of our contract with you |
| Show a Dasher's tag or paying account name, and their note, to the person they tipped | Performance of our contract; our legitimate interest in showing who sent each tip |
| Verify your identity or business, set your tip limit and prevent fraud | Legal obligation (anti-money laundering and know-your-customer rules); our legitimate interest in preventing fraud |
| Send one-time codes, receipts, security alerts and service emails | Performance of our contract with you |
| Record referrals | Our legitimate interest in running the referral programme |
| Provide customer support | Performance of our contract; our legitimate interest in resolving issues |
| Send product updates and newsletters | Your consent, which you can withdraw at any time |
| Improve the Services and keep them secure | Our legitimate interest in running a safe and reliable service |
| Meet our legal and regulatory obligations, including keeping records and responding to authorities | Legal obligation |
4. Automated Decisions
Some decisions are made automatically: your tip limit is set by your verification level, your payment link goes live when your profile is complete (and, for a Business, when it is verified), and verification checks compare the details you give with official records. If you think an automated decision about you is wrong, contact us, and a person will review it.
5. How We Share Your Information
We do not sell your personal data.
With other users
Your payment page is public. Anyone with your link or QR code can see your name or business name, tag, photo or logo, bio, social links and, for Businesses, your address.
When you send a tip, the receiver sees your Dashii tag if you're signed in. If you're not signed in, they see the name on the bank account you paid from. They also see your note.
With service providers
We share information with providers who help us run Dashii. They may use it only to provide their service to us and must protect it:
• licensed partner banks and payment processors, to receive tips, pay them out and make refunds;
• identity verification providers, including Prembly for the ID and liveness check;
• cloud hosting, email, messaging and analytics providers.
With authorities
When the law requires it, such as regulators, law enforcement or courts.
In a business transfer
If Dashii is involved in a merger, acquisition or restructuring, your information may transfer to the new owner, who must protect it as this policy describes.
6. International Data Transfers
We store and process your personal data in Nigeria. If we ever need to transfer it outside Nigeria, we will do so only where the destination gives adequate protection under the Nigeria Data Protection Act, or where we have put appropriate safeguards in place, and we will update this policy first.
7. Data Security and Breaches
We protect your information with encryption in transit and at rest, secure sign-in with one-time codes, access controls and regular security reviews. No system is completely secure. If a data breach is likely to put your rights at risk, we will notify the Nigeria Data Protection Commission within 72 hours of becoming aware of it, and tell you without delay where the law requires.
8. Data Retention
| Information | How long we keep it |
|---|---|
| Account and profile details | While your account is open, then deleted or anonymised, except where a longer period below applies |
| Identity and business verification records | At least 5 years after your account closes, as required by anti-money laundering law |
| Transaction and refund records | At least 5 years after the transaction, as required by anti-money laundering law |
| Support messages | 2 years after the conversation ends |
| Marketing preferences | Until you unsubscribe or close your account |
| Technical logs | Up to 12 months |
9. Your Rights
Under the Nigeria Data Protection Act you can ask to:
• be told how we use your data and get a copy of it;
• correct data that is wrong or incomplete;
• delete your data, where we don't need to keep it by law;
• restrict or object to how we use it, including for direct marketing;
• receive your data in a common electronic format, or have it sent to another provider;
• withdraw your consent at any time, without affecting what we did before;
• have a person review a decision made only by automated means.
To make a request, email support@dashii.me with "Data protection request" in the subject. We will respond within 30 days. If you are not satisfied with our response, you can complain to the Nigeria Data Protection Commission (ndpc.gov.ng).
10. Marketing Emails
We send product updates and newsletters only if you have agreed to them. You can unsubscribe using the link in any newsletter. Service emails, such as codes, receipts and refund notices, are part of the Services and are always sent.
12. Third-Party Links
Profiles may include links to other websites, such as social media pages. We are not responsible for how those websites handle your data.
13. Children
Dashii is not for anyone under 18. We do not knowingly collect personal data from children. If you believe a child has given us information, contact us, and we will delete it.
14. Changes to This Policy
We may update this policy. When we do, we will change the Last Updated date and, for significant changes, tell you by email or in the Services before the change takes effect.
15. Contact Us
Dashii Resources Limited
Orchid Road, Lekki, Lagos
Email: support@dashii.me (subject "Data protection request" for privacy matters)
WhatsApp: +234 904 400 0101
Our Data Protection Officer is provided by our technology partner, which holds a Nigeria Data Protection Commission certificate. You can reach the Data Protection Officer at support@dashii.me with "Data protection request" in the subject.