Terms of Use

• "Dashii", "we", "us" and "our" mean Dashii Resources Limited. • "User" means anyone who uses the Services, with or without an account. • "Dash" means a tip sent through Dashii. • "Dasher" means a person who sends a Dash, using a payment link, a QR code or the Dashii app. • "Receiver" means a person or business with a Dashii account who receives Dashes. • "Individual account" means an account for a person. It can send and receive Dashes. • "Business account" means an account for a registered business. It can receive Dashes only. • "Tag" means the unique username you choose, and "payment link" means your Dashii link (dashii.me/u/[tag] for Individuals, dashii.me/b/[tag] for Businesses) and its QR code. • "Platform" means the Dashii website, web app, APIs and related systems.

To use Dashii, you must be at least 18, able to enter into a binding contract and give accurate information. To receive Dashes, you need a Nigerian bank account in your name. A Business account must be for a business registered in Nigeria and opened by someone authorised to act for it. We may refuse, suspend or close accounts that do not meet these requirements.

You sign up with your email address and choose a tag of up to 12 characters. You must keep your account details accurate and up to date. You sign in with a one-time code sent to your email. Keep access to your email secure and tell us straight away if you think someone else has accessed your account. You are responsible for activity on your account. Your tag must not impersonate anyone, mislead people or infringe anyone's rights. We may remove or change a tag that does. You can change your tag once every 30 days. When you do, your old payment link and QR code stop working straight away, and your old tag is held for 7 days before anyone else can use it. Linked QR Codes keep working.

Dashii lets you create a public profile and payment page, receive Dashes by payment link or QR code, link printed Dashii QR codes to your account, send Dashes from the app, add a bank account for payouts, and view and export your transaction history. We may change, suspend or stop any part of the Services. Where a change affects you significantly, we will tell you first where we reasonably can.

Each Dash is limited by the receiver's verification level. The minimum Dash is ₦500.

Held Dashes. Dashes sent to an Individual at Tier 0 are held until the receiver verifies their identity. If the receiver does not verify within 30 days, the Dash is refunded to the Dasher, minus the refund processing charge in section 7d. Payment link activation. An Individual's payment link works once their profile is complete (tag, photo and bio). A Business's payment link works only once its profile is complete (tag, logo and bio) and it has completed Tier 1 verification. Verification is one-way: you cannot move to a lower level. We may ask for more information, decline verification or review an account at any time.

Payouts go only to a bank account in your name or, for a Business, in the business's name or the selected Director's name. We check the account name before you can use it. You are responsible for keeping your bank details correct.

a. Payment processing. Dashes are paid by bank transfer and processed through licensed partner banks and payment processors. Dashii does not hold user funds, except where the law requires it. b. Paying the right amount. Each payment page gives the Dasher an account number and the exact amount to send, which is the Dash plus the fee. The account is valid for 30 minutes. The Dasher must send the exact amount in one transfer before it expires. Dashii is not responsible for losses caused by wrong payment details entered by a user. c. Fees. The fee is shown to the Dasher before they pay. It is paid by the Dasher on top of the Dash, so the receiver gets the full amount.

The fee includes any stamp duty that applies. There are no separate charges. We will give at least 14 days' notice on the website or by email before changing a fee, unless the change is required by law. d. Refunds. Where a transfer is refunded, we deduct a refund processing charge of ₦30 to cover receiving and returning the money. We never keep the Dashii fee on a refunded transfer. • Underpayment: if a transfer is less than the amount shown, the Dash is not sent and the transfer is refunded minus ₦30. • Overpayment: if a transfer is more than the amount shown, the Dash is sent. If the extra is ₦500 or more, it is refunded minus ₦30. Extras under ₦500 are not refunded. • Separate transfers: transfers are never added together. Only a single transfer of the full amount or more completes a Dash. Any other transfer to the same account is refunded on its own, minus ₦30. • Duplicate payment: a transfer made after the Dash is already complete is refunded minus ₦30. • Expired account: a transfer made after the 30-minute window is refunded minus ₦30. • Held Dashes: a Dash refunded because the receiver did not verify within 30 days is refunded minus ₦30. Refunds go back to the account the money came from, typically within 72 hours. Refund requests must be made within 30 days of the transaction. A Dash that was completed and paid out correctly cannot be reversed. e. Failed transactions and reversals. Failed transfers and reversals are handled under our partner banks' policies. Timelines can vary and some may need investigation. Dashii is not responsible for delays caused by third parties.

You are responsible for the photo or logo, bio and links on your profile, and for any note you add to a Dash. They must be accurate and lawful, and must not impersonate anyone, mislead or harass anyone, or contain offensive, explicit or infringing material. We may remove content or suspend a payment link that breaks these rules.

If you open a Business account, you confirm that you are authorised to act for the business and that its registration, Director and bank details are true and current. A Business account only receives Dashes. Its payment link stays inactive until the business has completed its profile and Tier 1 verification.

You must not use Dashii for anything illegal, for fraud, impersonation, money laundering, terrorist financing or harassment, to pay for prohibited goods or services, to upload malware, to interfere with the Platform, or to access it without permission. Breaking these rules may lead to suspension, closure of your account, reporting to the authorities where required, and legal action.

Dashii owns or licenses all content on the Platform, including its logos, trademarks, designs, software, text and graphics. You may not copy, change, distribute or use them without our written permission. You keep the rights to the content you add to your profile and allow us to display it on the Platform.

Our Privacy Policy explains how we handle your personal data.

Dashii works with partner banks, payment processors and identity verification providers. We are not responsible for their availability, actions or privacy practices, and their own terms may apply.

We contact you by email and, where you contact us there, by WhatsApp. Service emails, such as one-time codes, receipts and refund notices, are part of the Services. You can opt out of product updates and newsletters at any time.

We may suspend or close an account, or deactivate a payment link, if you break these Terms, if we suspect fraud, if the law requires it or if there is a security risk. Where we can, we will tell you why. Dashes already collected before closure are paid out or refunded under section 7.

If something goes wrong, contact us at support@dashii.me or on WhatsApp at +234 904 400 0101 with your tag and, for a payment, your receipt. We will acknowledge your complaint within 24 hours and aim to resolve it within 14 days. If we can't, we will tell you why and when to expect an answer.

To the extent the law allows, Dashii is not liable for indirect or consequential losses, lost profits or data, service interruptions, unauthorised access to your account caused by your failure to keep your email secure, or failures by third parties. Our total liability to you for any claim is limited to the amount of the Dash the claim relates to. Nothing in these Terms limits liability that cannot be limited by law.

The Services are provided "as is" and "as available". We do not promise that they will be uninterrupted or error-free. You use them at your own risk.

You agree to cover Dashii against claims arising from your misuse of the Services, your breach of these Terms, or your breach of any law or anyone's rights.

These Terms are governed by the laws of the Federal Republic of Nigeria. If a dispute is not resolved through our complaints process, either party may take it to the courts of Lagos State, Nigeria.

We may update these Terms. When we do, we will change the Last Updated date and, for significant changes, tell you by email or in the Services at least 14 days before they take effect. Continuing to use Dashii after that means you accept the updated Terms.

We are not liable for failures caused by events beyond our reasonable control, such as natural disasters, network or power failures, government action or cyberattacks.

If any part of these Terms is found invalid, the rest stays in effect.

These Terms and our Privacy Policy are the whole agreement between you and Dashii about the Services and replace any earlier agreements.

Dashii Resources Limited Orchid Road, Lekki, Lagos Email: support@dashii.me WhatsApp: +234 904 400 0101